What is Total Care?

Total Care includes premier Wi-Fi connectivity, inside wire maintenance, & router maintenance. By signing up for Total Care, the wiring and jacks in your home will stay in proper working condition.

Why Should I Have It?

Superior Wi-Fi Internet – The latest Wi-Fi routers are faster and more versatile than ever, offering many powerful new features. One important feature makes it possible for the router to send data over two different radio frequencies or “bands”: the 2.4 GHz band and the 5 GHz band. Routers that use both bands are called “dual-band” router.

Wire Maintenance and Equipment – If there were to be an issue with the equipment, you can be assured that a Gorham TelCom technician will walk you through trouble shooting the issue. If said issue can’t be resolved over the phone, then the technician would come to your home to fix or replace the equipment.

Without Total Care – There may be a $100 charge for a technician to repair wiring, jacks, or other problems that they may find. 

What Does it Cover?
If you encounter a problem at your home such as no dial tone or Wi-Fi isn’t working properly, Total Care will cover the charge for a technician to visit your home. The technician will repair any issues that he may find.